If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business. BBB Business Profiles are subject to change at any time. Carbonite also owns Mozy and EVault, which are similar online file storage services. The software is available for business and personal use on Windows and macOS. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. Updated: by Computer Hope Founded in 2005 by Jeff Flowers and David Friend, Carbonite is a software company that creates online file backup and security software. Existing users can sign-up new users in their organization by navigating to their Profile and using the Add Users feature. InfoCenter: This is the Carbonite user interface on the Windows version of the product. Backup: This is the copy of files that youve backed up to our servers. Back up: The act of uploading a copy of your files to our servers for safekeeping. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Support Central - Login Sign Up for Support Central Support Central is available to Carbonite customers and partners. Restore: The act of downloading your backed up files from our servers to your computer. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Carbonite supports them with product discounts, marketing collateral. S *****īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Carbonite backup for Microsoft 365 offers a comprehensive, automatic backup and. I should not be charged for any accounting error on the part of Carbonite, additionally, to only refund a portion of the amount overcharged is negligence, and criminal on their part, when there is solid evidence that there was an accounting error on their part.N. There is a remainder of $96.57 to be refunded. De Lafayette, Boston, Massachusetts, 02111, United States What is Carbonites phone number Carbonites phone number is (617) 587-1100 What is Carbonites. I have never had more than one personal computer remotely backed up by Carbonite.So far, I have been reimbursed $42.92 back to my credit card account. From to I was charged $21.46 per month for two personal computers remote backup but should have been charged only $10.73 per month for only one personal computer. To restore files, simply head to the desktop app or web dashboard. This may be useful for creatives with a large amount of data, such as photographers or videographers. If you don’t want your entire computer to be backed up, you can create backup policies. When you download it for the first time, all files will be automatically backed up, effectively creating an image of your computer. Automatic backupĬarbonite is designed to provide automatic backup solutions that require a minimal amount of effort. All plans offer basic computer backup, but some of the more advanced options add external hard drive and server backup and restore tools. Carbonite is a little basic, but it still offers a selection of notable features.
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